Business analyst tools, sorted by task

A free, plain-English directory of 58 tools that business analysts use every day. Pick a task, compare options, and get on with the work.

Popular guides

Tools to record interviews, run surveys and do user research.

Calendly
Freemium
Lets stakeholders book interview slots without back-and-forth email.
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Dovetail
Freemium
Stores research interviews and helps you tag and find themes.
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Fathom
Freemium
Free AI meeting recorder for Zoom, Meet and Teams with instant summaries.
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Fireflies
Freemium
AI notetaker that joins calls, transcribes them and pulls out action items.
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Tools to draw flowcharts, BPMN models, ERDs and workshop boards.

Bizagi Modeler
Free
Free desktop tool for drawing BPMN process models.
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bpmn.io
Free
Open-source toolkit for viewing and editing BPMN diagrams in the browser.
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Camunda
Freemium
Process automation platform with a BPMN and DMN modeler.
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Creately
Freemium
Visual canvas with diagrams, data and templates for BAs.
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Tools to write, track and trace requirements and backlogs.

Aha!
Free trial
Roadmaps, ideas and product requirements in one place.
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Airtable
Freemium
Spreadsheet-database for requirement lists, RAID logs and trackers.
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Azure DevOps
Freemium
Microsoft's boards, repos and pipelines. Common in enterprise teams.
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ClickUp
Freemium
All-in-one tasks, docs and boards for teams.
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Tools to map user journeys into stories and plan releases.

Easy Agile
Paid
Jira apps for story maps, roadmaps and PI planning.
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FeatureMap
Freemium
Online user story mapping for planning releases.
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StoriesOnBoard
Paid
User story mapping tool that syncs with Jira, Azure DevOps and more.
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Tools to sketch screens and build clickable prototypes.

Balsamiq
Paid
Low-fidelity wireframes that look like sketches. Quick to learn.
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Moqups
Freemium
Wireframes, mockups and diagrams in one web app.
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UXPin
Freemium
Interactive prototypes built with real code components.
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AI tools to draft stories, PRDs, summaries and research.

ChatGPT
Freemium
General AI chat for drafting stories, summaries and analysis.
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ChatPRD
Freemium
AI assistant that drafts and reviews product requirement documents.
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Claude
Freemium
AI assistant that is good with long documents and careful writing.
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Gemini
Freemium
Google's AI assistant, built into Google Workspace.
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Tools to explore data and build dashboards.

Power BI
Freemium
Microsoft's reports and dashboards tool. Links well with Excel.
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Tableau
Paid
Data visualisation and dashboards for exploring business data.
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